Privacy policy
Privacy Policy
Effective Date: 06/03/2024
Thank you for choosing Cosmic Heat ("us", "we", or "our"). We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us through our website, www.cosmic-heat.be, and any related services, including but not limited to our Shopify store.
By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our website or services.
Information We Collect
When you visit our website or use our services, we may collect the following types of information:
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Personal Information: When you make a purchase, sign up for our newsletter, or create an account, we may collect personal information such as your name, email address, shipping address, and payment information.
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Device Information: We may collect information about the device you use to access our website, including your IP address, browser type, device type, and operating system.
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Usage Information: We may collect information about how you interact with our website, such as the pages you visit, the products you view, and your actions on our website.
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Customer Activity Data: We may share customer activity data with Facebook and Instagram for marketing purposes. This data may include information about your interactions with our website and advertisements, such as pages visited, products viewed, and purchases made.
How We Use Your Information
We may use the information we collect for the following purposes:
- To process and fulfill your orders.
- To communicate with you about your orders, products, and promotions.
- To improve our website and services.
- To personalize your experience and provide you with targeted advertisements on Facebook and Instagram.
- To comply with legal obligations.
Data Sharing and Disclosure
We may share your information with third parties for the following purposes:
- With service providers who assist us in operating our website and fulfilling orders.
- With Facebook and Instagram for marketing and advertising purposes.
- With law enforcement agencies or government bodies when required by law or to protect our legal rights.
Your Choices
You may choose to opt out of certain data collection and marketing activities by adjusting your device or browser settings. You may also manage your preferences for Facebook and Instagram advertising by adjusting your settings on those platforms.
Data Security
We take reasonable measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at nicolas@cosmicheat.be